AKQA
2026-Present

• Plan and execute core UX/CX deliverables, including heuristic and IA audits, ecosystem maps, personas, customer journeys, service blueprints, and wireframes

• Collaborate across disciplines in both agile and waterfall processes to quickly deliver impactful solutions

• Present to business stakeholders to help them make informed decisions that strengthen their business

• Keep on top of best practices and trends to ensure we are at the forefront of the industry

• Lead and inspire, sharing my knowledge with peers and mentoring mid/junior designers; guide other designers to ensure quality and consistency of team deliverables

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Independent Contractor / Consultant
2020-Present

• Managed a 15-client roster spanning startups, professionals, and enterprise organizations, leading end-to-end creative delivery from strategy through execution for brands including GAP, the U.S. Marine Corps, and Chase. Delivered brand identity systems, app, and web experiences supporting product launches and business growth.

• Led the design of accessible iOS and Android mobile app experiences, applying WCAG 2.1 and inclusive design standards to improve usability, reach, and overall product quality.

• Defined and designed UX strategies across mobile, desktop, wearable, and hardware interfaces, including kiosks, improving engagement, strengthening brand clarity, and increasing conversion through human-centered design.

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First Republic Bank | Product Designer
2020 - 2023

• Designed mobile product dashboards informed by continuous research and usability testing, improving clarity and decision-making for customers.

• Communicated design intent visually and verbally to stakeholders, aligning user needs with business goals and driving consensus on product features.

• Embedded accessibility standards throughout the product development cycle, ensuring inclusive design practices and WCAG compliance.

• Partnered with engineering and product teams in agile environments to iterate quickly and deliver high-quality, user-centered experiences.

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 GAP | Product Designer (Contract role)
2019 - 2020

• Delivered creative assets for customer-facing initiatives, ensuring cohesive and engaging experiences.

• Collaborated with Lead Product Designer to iterate and implement the brand’s visual identity and website concepts.

• Developed innovative design solutions informed by marketing insights, strategy, and target audience needs.

• Maintained visual consistency across all outputs through design guidelines and documentation.

• Translated marketing and product insights 

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 JPMorgan Chase | Product Designer (Contract role)
2018 - 2019

• Led design for Chase Bank’s first native Android app, adapting the iOS experience to Material Design standards.

• Conducted user testing and analytics to identify friction points and improve key financial workflows.

• Improved accessibility, performance, and visual consistency, increasing customer satisfaction.

• Collaborated with product and engineering teams to implement scalable design patterns for future releases.

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Xome | UX Designer (Contract role)
2016 - 2017

• Designed mobile-first personas, journeys, and prototypes that clarified home search and financing workflows for customers and streamlined collaboration across teams.

• Collaborated in agile environments to communicate and implement design specifications, accelerating feature delivery and reducing development friction.

• Iterated rapidly based on internal and customer feedback, championing end-to-end UX thinking that enhanced usability and adoption

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Alaska Airlines | Senior UX Designer (Contract role)
2015 - 2016

• Designed mobile, web, and airport kiosk experiences, and the first Apple Watch release, enabling passengers to access flight info, boarding notifications, and loyalty interactions on wearable devices.

• Led the design of “Day of Experience” kiosks, streamlining check-in, boarding, and loyalty workflows for a seamless traveler experience.

• Partnered with data and product teams to iterate quickly based on user feedback, improving adoption, engagement, and overall satisfaction.

• Developed scalable design components and documented usability standards adopted across multiple platforms.

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Comcast | Senior UX Designer (Contract role)
2014 - 2015

• Designed and optimized the customer portal and internal HR mobile app, improving onboarding, navigation, accessibility, and performance.

• Unified design systems across Comcast and NBC to ensure visual and functional consistency during the Comcast–NBCUniversal merger.

• Conducted user research and usability testing, reducing task time by 30%and driving higher user adoption.

• Delivered WCAG-compliant, responsive experiences that improved satisfaction and engagement company-wide.

• End-to-end product design · UX strategy & research · Interaction & visual design · Design systems · Accessibility (WCAG) · Rapid prototyping · Agile collaboration · Cross-functional leadership · User testing & analytics · Tools: Figma, Framer, Miro, Notion, Adobe Creative Suite, Jira

Fashion Institute of Technology
2002-2006

Major: Graphic Design
Minor: Menswear Design